Patient services

Patient services

Out Patient Consultation

Anybody seeking outpatient services can approach the friendly help desk, where one of our trained staff will understand their requirements and guide them. Doctors are available throughout the week from 09:30 am – 01.30:00 pm. 03.30 pm – 06.30 pm To consult the Chief Physicians, prior booking is required.

In Patient Services

Our Hospital provides expert treatment to In-Patient. After a detailed discussion with the patients and/or bystanders and after reviewing the medical records if any, adequate treatments will be advised by the Chief Physicians. Treatments are decided based on the clinical conditions. Patients will be advised to undergo the therapy for a period of 16 to 30 days. There are NO offer packages. All doubts and queries will be clarified by the duty Doctors, prior to admission.

Disabled Patients

Our Hospital is committed to meeting the needs of disabled patients, also. The patient rooms, treatment rooms, and other areas are designed for the smooth transportation of patients with disabilities.

Accommodation and Facilities

To make your stay comfortable, we provide different kinds of rooms based on your need. All the rooms are equipped with adequate facilities to make your stay memorable and comfortable, which includes room service for food and laundry

  • Tariffs for different rooms such as Suite rooms, Executive rooms, Standard rooms, etc. will be given by the concerned staff.
  • The patient should be accompanied by one Bystander.
  • Personalized care by Nurses and Clinical staff.
  • Complete privacy and confidentiality of patient records.
  • A detailed prescription with a discharge summary and diet chart will be given, at the time of discharge.
  • After discharge, patients can have offshore consultations with our Doctors through email and phone calls.
  • Our hospital accepts International Master / Visa Credit cards and provides Currency exchange facilities

Rooms

To make your stay comfortable, we provide different kinds of rooms based on your need. All the rooms are equipped with adequate facilities to make your stay memorable and comfortable, which includes room service for food and laundry

1

SUITE ROOM

Modern Spacious AC Living cum bedroom with the Dining area has a panoramic view, bath attached, Balcony, Telephone, TV, Newspaper on demand, Wi-fi

2

EXECUTIVE ROOM

Living cum bedroom with AC, Bath attached, Balcony, Telephone, TV, Newspaper on demand, Wi-fi

3

GENERAL WARD

Separate ward for Male & Female Patients, Attached Treatment Room, Bath attached, Telephone, TV, Newspaper on demand, Wi-fi

4

DELUXE ROOM

Spacious Living cum bed Room with Dining area, Balcony, Telephone, TV, Newspaper on demand, Wi-fi

5

STANDARD ROOM

Living cum bedroom, Bath attached, Balcony, Telephone, TV, Newspaper on demand, Wi-fi

Patients Privilages

  • To receive high-quality care appropriate to the Patient’s needs and consistent with the scope of the hospital.
  • To receive considerate care regardless of race, religious belief, and age.
  • To know the name of the physician who has the primary responsibility for coordinating care.
  • To receive information about the illness, treatment, and prognosis.
  • To receive counseling regarding the estimated cost of the treatment and payment schedule at the time of admission as well as subsequently.
  • To be provided with confidentially during examination or treatment.
  • The patient is assured of the medical records.

Patients Responsibility

  • To provide complete and accurate information including full name, address, telephone number, date of birth, and insurance details, whenever necessary.
  • To provide accurate and complete information regarding present complaints, past medical history, hospitalization, and other matters relating to the patient’s health.
  • To follow the treatment plan advised by the physician, including the instructions of nurses and other health professionals, as they carry out, the physician’s orders.
  • To treat hospital staff and other patients with dignity and respect and not to conduct any activity, that will disrupt the work of the hospital or cause discomfort to other patients.
  • Not allowed to bring/share/drink alcohol, smoke cigarettes, unauthorized drugs & weapons into the hospital ever.
  • Advise your visitors to strictly follow the visiting hours of the hospital, which are 12 noon to 2:30 pm.
  • Leave valuables at the house and bring only those items, which are necessary during the hospital stay.
  • Assure that the financial obligations of the patient care are fulfilled as per hospital policy.
  • Strictly restrict the usage of plastic within the hospital.
  • To pursue diet regimes suggested by the consultants.